It takes personable professionals to resolve residential property and liability claims to a policyholder’s satisfaction. Alacrity has trained experts on staff who can handle not only the unique situation of each loss, but also the people who are affected by it.
Residential Services from Alacrity
Whether it’s a case of minor cosmetic damage or a total loss, and whether it’s an isolated incident or part of a larger catastrophic event, our licensed claims professionals investigate, manage and resolve property claims quickly. We offer scalable services that can go anywhere you need help – in the field, at your branch locations or centralized claims center, or remotely from our offices.
Customer satisfaction is paramount in this competitive insurance environment. So we’re focused on reducing complexity and stress for your policyholders. Our end-to-end service offering includes managed repair through our network of vetted contractors and contents claims services that can support customers all the way through finished repair. Best of all, you can get this total package with the convenience of working with one partner.
Liability claims often come with a higher level of complexity and sensitivity. It takes specialized claims professionals to determine the best course of action for a quick, cost-effective resolution. Our team is highly skilled at assessing the loss; establishing a rapport with the claimants and applicable authorities; verifying coverage; conducting scene investigations and gathering statements; and providing necessary reporting.
- End-to-end claims management from one partner
- Quick, cost-effective claims resolution
- Clear and consistent communication with policyholders
- Comprehensive reporting and analytics
- 24/7 claims intake
Getting it right when a loss strikes close to home.
“WOW! We sent this assignment to Worley around 8 pm on January 8th and received a full IA report on January 10th complete with the estimate, photos, narrative and invoice with no corrections needed.”
– Candice F., General Adjuster
SERVICE THAT SCALES TO MATCH YOUR NEEDS.
TELL US ABOUT YOUR NEEDS
Our organization is built on offering fast, friendly, reliable assistance when it’s needed the most. So let’s start by helping you find the answers you’re looking for.
Rich Laird, VP – Insurance Services
Vicki Lighter, Associate Director – TPA
888.887.8070 ext. 1234